Welcome to BELLE ÉCLAT! These Terms and Conditions govern your use of our website https://belleeclat.store/ and the purchase of cosmetics and beauty products from our online store. By accessing or using our website, you agree to these Terms and Conditions.
1. COMPANY INFORMATION
Business Name: BELLE ÉCLAT
RCS Number: 539 090 795
Registered Office: 11 Rue Mourier, 24100 Bergerac, France
Phone: +33 7 68 94 49 64
Email: mrtx.coulaud@gmail.com
BELLE ÉCLAT is a French cosmetics company specializing in high-quality beauty products, in compliance with national regulations and standards.
2. SCOPE OF TERMS
These Terms and Conditions apply to all users of the website, including customers, vendors, and browsers. They regulate product purchases, returns, shipping policies, and liability limitations.
3. PRODUCTS AND PRICING
All products displayed on our website are available for sale, subject to stock availability. Prices are indicated in Euros (€) and include VAT as per French regulations. Prices do not include shipping fees, which will be calculated at checkout.
We reserve the right to modify prices at any time, but orders placed before a price change will not be affected.
4. ORDERS AND PAYMENT
4.1 Placing an Order
To place an order, you must provide accurate personal details, including shipping and billing addresses. By placing an order, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.
4.2 Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, Mastercard, American Express)
- Bank Transfers (for bulk orders only)
Payments are processed securely through trusted third-party payment gateways.
5. SHIPPING POLICY
We ship to most countries worldwide, except for the restricted destinations listed below. Orders are processed within 1-3 business days, and delivery times vary depending on the destination.
5.1 Restricted Shipping Destinations
We do not ship to the following countries:
- Afghanistan
- Belarus
- Burundi
- Central African Republic
- Chad
- Republic of the Congo
- Crimea
- Cuba
- Democratic Republic of the Congo
- Donetsk People’s Republic
- Eritrea
- Iraq
- Iran
- Libya
- Luhansk People’s Republic
- Myanmar
- North Korea
- Somalia
- South Sudan
- Sudan
- Syria
- Russia
- Venezuela
- Yemen
If an order is placed with a shipping address in one of these countries, it will be canceled, and a refund will be issued.
6. RETURNS AND REFUNDS
Customers have 14 days from the delivery date to request a return or exchange. To be eligible, the item must be unused, unopened, and in its original packaging.
Refunds are processed within 7-14 business days after we receive and inspect the returned item. Shipping costs for returns are the customer’s responsibility unless the item was defective or incorrect.
To initiate a return, please contact us at mrtx.coulaud@gmail.com.
7. LIABILITY & WARRANTY
All BELLE ÉCLAT products comply with EU cosmetic regulations and French health and safety laws. We are not liable for allergic reactions or misuse of products. Customers should read ingredient lists and conduct a patch test before use.
8. INTELLECTUAL PROPERTY
All content on this website, including logos, images, text, and product descriptions, is the intellectual property of BELLE ÉCLAT. Unauthorized use, reproduction, or distribution is prohibited.
9. GOVERNING LAW
These Terms and Conditions are governed by French law. Any disputes will be resolved under the jurisdiction of French courts.
10. CONTACT INFORMATION
For any inquiries, please contact us:
- Email: mrtx.coulaud@gmail.com
- Phone: +33 7 68 94 49 64
- Mail: BELLE ÉCLAT, 11 Rue Mourier, 24100 Bergerac, France
Thank you for shopping with BELLE ÉCLAT! 💖